As a Project Manager - E-Commerce, you will play a crucial role in leading and coordinating projects for our clients in the rapidly evolving world of online commerce. You will be responsible for managing project timelines, budgets, and client relationships, ensuring successful project delivery, client account management and client satisfaction. Your expertise in E-Commerce platforms, particularly WooCommerce, will be essential in driving project success. This position reports directly to the company’s CEO.
Project & Client Account Management:
- Lead end-to-end project management from initiation to delivery.
- Define project scope, goals, and deliverables in collaboration with clients and internal teams.
- Break down projects into manageable tasks and establish clear timelines.
- Develop and maintain detailed project plans, schedules, and budgets.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Gather client requirements and the documentation of functional specifications.
- Conduct evaluations of current eCommerce solutions, identifying opportunities for optimization, and delivering relevant recommendations, roadmaps, and estimated effort.
- Take charge of client status meetings, offering consistent project updates.
- Participate actively in business development and pre-sales initiatives, including gathering high-level solution requirements and contributing to proposal development.
- Fulfill any other duties as assigned.
- Serve as the main point of contact for clients throughout the project lifecycle.
- Communicate project updates, milestones, and deliverables effectively.
- Address client concerns and ensure their expectations are met or exceeded.
- Work closely with cross-functional teams to ensure smooth project execution.
- Foster a collaborative and positive team environment.
- Provide leadership and guidance to team members.
- Ensure that deliverables meet high-quality standards and are aligned with client expectations.
- Conduct thorough testing and quality assurance checks.
- Create and maintain project documentation, including project plans, status reports, and meeting minutes.
- Ensure all project documentation is up-to-date and accessible to relevant stakeholders.
Skills and Qualifications
- Proven experience as a Project Manager in an E-Commerce environment.
- Strong understanding and experience with WooCommerce projects.
- Exceptional project management and organizational skills.
- Excellent verbal and written communication skills.
- Ability to build and maintain strong client relationships.
- Demonstrated leadership skills and the ability to work collaboratively with cross-functional teams.
- Strong problem-solving and decision-making abilities.
- Great attention to details. Conscientious and hard and smart working.
Education and Experience
- Bachelor's degree (Experience is more important to us than education.)
- Minimum of 2-3 years of experience in E-Commerce project management.
- Experience in project management, from start to delivery would be advantageous.
If you are a proactive and dedicated Project Manager with a passion for E-Commerce, we invite you to apply for this exciting opportunity. Join us at Agency Africa and contribute to the success of our clients in the ever-evolving world of online commerce.
How to Apply
Please submit your resume, cover letter, and any relevant portfolio or project examples to firstname.lastname@example.org. Include ": Project Manager - E-Commerce" in the subject line of your email.